Privacy Policy

Last updated: May 2026

1. Introduction

This Privacy Policy explains how MAN TO MAN SKINCARE LIMITED (“Man To Man Skincare”, “we”, “our”, or “us”) collects, uses, stores and protects your personal information when you use our website:

https://www.mantoman-skincare.com

MAN TO MAN SKINCARE LIMITED is registered in England and Wales.

Company Number: 10851192 VAT Number: GB443092215 Registered Address: 2nd Floor Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL, United Kingdom Email: contact@mantoman-skincare.com

We are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable privacy laws.

By using our website, placing an order, creating an account or contacting us, you agree to the practices described in this Privacy Policy.

2. Who This Policy Applies To

This Privacy Policy applies to anyone who:

• Visits or browses our website

• Creates an account

• Places an order

• Subscribes to our newsletter

• Contacts us

• Interacts with our marketing communications

Our website and services are intended for individuals aged 18 or over.

We do not knowingly collect personal information from anyone under the age of 18.

3. Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

• Full name

• Billing and delivery address

• Email address

• Telephone number

Order Information

• Products purchased

• Order history

• Delivery details

• Refund and return information

Payment Information

Payments are securely processed through third-party payment providers.

We do not store or have access to your full card details.

Account Information

• Login details

• Wishlist information

• Saved preferences

Technical Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookie and analytics data

For more information, please refer to our Cookie Policy.

4. How We Use Your Information

We use your personal information to:

• Process and deliver your orders

• Manage your account

• Provide customer support

• Respond to enquiries

• Process returns and refunds

• Improve our website and services

• Send order updates and service communications

• Send marketing emails where you have provided consent

• Prevent fraud and protect our business

• Comply with legal and regulatory obligations

5. Legal Basis For Processing

We process your personal data only where we have a lawful basis to do so under UK data protection law.

This includes:

• Performing a contract with you when you place an order

• Complying with legal obligations

• Protecting our legitimate business interests

• Your consent where required for marketing communications

You may withdraw your consent to marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

6. Sharing Your Information

We only share your information where necessary to operate our business and provide our services.

This may include trusted third-party providers such as:

• Payment providers

• Delivery and courier companies

• Website hosting providers

• Email and marketing platforms

• IT and technical support providers

• Analytics and website optimisation providers

We may also disclose information where required by law or to protect our legal rights.

We do not sell your personal information.

7. International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK data protection law.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

However, no online system can ever be guaranteed completely secure.

You are responsible for maintaining the confidentiality of your account login details and password.

9. Data Retention

We retain personal information only for as long as reasonably necessary for:

• Fulfilling orders and providing services

• Legal, accounting and tax obligations

• Resolving disputes

• Fraud prevention and security purposes

If you request deletion of your account or personal information, we will comply unless we are legally required to retain certain records.

10. Your Rights

Under UK GDPR, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to certain processing activities

• Withdraw consent

• Request data portability

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us through our Contact Us form.

11. Marketing Communications

If you subscribe to our newsletter, we may send you marketing emails about our products, updates and promotions.

You can unsubscribe at any time using the unsubscribe link included in our emails.

12. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic and support website functionality.

Please refer to our Cookie Policy for more information.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

14. Changes To This Policy

We may update this Privacy Policy from time to time to reflect legal, operational or business changes.

Any updates will be published on this page.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

MAN TO MAN SKINCARE LIMITED 2nd Floor Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL, United Kingdom

Email: contact@mantoman-skincare.com