Terms & Conditions

Last updated: May 2026

1. Introduction

Welcome to Man To Man Skincare.

This website, https://www.mantoman-skincare.com, is owned and operated by MAN TO MAN SKINCARE LIMITED (“Man To Man Skincare”, “we”, “our”, or “us”).

MAN TO MAN SKINCARE LIMITED is registered in England and Wales.

Company Number: 10851192 VAT Number: GB443092215 Registered Address: 2nd Floor Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL, United Kingdom Email: contact@mantoman-skincare.com

These Terms & Conditions apply when you access our website, browse our products, create an account, place an order or use any of our services.

By using our website or placing an order, you agree to these Terms & Conditions together with our Privacy Policy, Cookie Policy, Shipping Policy and Returns & Refunds Policy.

If you do not agree with these Terms, you should not use our website or place an order.

2. Use Of Our Website

You agree to use our website only for lawful purposes and in a way that does not damage, disrupt, misuse or interfere with the website or the rights of other users.

You must not:

• Use our website for fraudulent or unlawful purposes

• Attempt to gain unauthorised access to our systems

• Copy, reproduce or exploit our website content without permission

• Use automated tools, bots, scrapers or similar technologies to extract data from our website

• Upload or transmit viruses, malware or harmful code

• Misuse our brand, content, images, trademarks or intellectual property

We may suspend or restrict access to our website if we believe these Terms have been breached.

3. Age Requirement

Our website and products are intended for customers aged 18 or over.

By using our website or placing an order, you confirm that you are at least 18 years old.

4. Products

Man To Man Skincare sells skincare products designed for men.

We aim to ensure that all product descriptions, images, prices and information on our website are accurate and up to date.

However, product images, packaging, colours and presentation may vary slightly depending on lighting, screen settings, photography, manufacturing updates or packaging changes.

Product ingredient lists may be updated from time to time. Before using any product, you should always read the ingredient list and instructions shown on the product packaging to ensure the product is suitable for your personal use.

If you have sensitive skin, allergies, a skin condition or any medical concern, you should seek advice from a qualified healthcare professional before using any skincare product.

Our products are cosmetic skincare products and are not intended to diagnose, treat, cure or prevent any medical condition.

5. Personal Use Only

Products purchased from our website are sold for personal use only.

You may not purchase products from our website for resale, commercial distribution or wholesale purposes without our prior written approval.

We reserve the right to refuse or cancel orders where we reasonably believe products are being purchased for resale or unauthorised commercial use.

6. Orders

When you place an order on our website, you are making an offer to purchase the products in your order.

After placing an order, you may receive an order confirmation email confirming that we have received your order.

This email does not mean that your order has been accepted.

Your order is accepted only when we dispatch the products to you and send you a dispatch confirmation email.

We reserve the right to refuse or cancel an order before dispatch, including where:

• A product is unavailable

• There is an error in the product description, price or availability

• We are unable to process your payment

• Delivery details are incomplete or incorrect

• We suspect fraud, misuse or unauthorised resale

• We are unable to fulfil the order for reasons outside our reasonable control

If your order is cancelled after payment has been taken, we will refund you using the original payment method.

7. Account And Guest Checkout

You may be able to place an order either by creating an account or by checking out as a guest.

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account.

You must ensure that the information you provide is accurate, complete and up to date.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by you.

8. Prices And Payment

All prices shown on our website are in pounds sterling (£) and include VAT where applicable.

Delivery costs, if applicable, will be shown before you complete your order.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

Payment must be made at the time of placing your order using one of the payment methods available at checkout.

Payments are processed securely by third-party payment providers. We do not store your full card details.

If a pricing error occurs and the correct price is higher than the price shown, we may contact you before dispatch to ask whether you wish to continue with the order at the correct price or cancel the order.

9. Delivery

We currently deliver within the United Kingdom only.

UK Standard Delivery costs £3.99.

Orders are usually dispatched within 2–5 working days.

UK Standard Delivery is free on orders over £40 after any discounts or promotional codes have been applied.

Delivery times are estimates and may be affected by courier delays, public holidays, high-demand periods, adverse weather or circumstances outside our reasonable control.

Once your order has been dispatched, delivery will be handled by the courier or delivery service selected by us.

Risk in the products passes to you when the products are delivered to you or to a person nominated by you to receive them.

If a parcel is returned to us because delivery was unsuccessful due to incorrect details, missed delivery attempts or failure to collect, we may contact you to arrange redelivery. Additional delivery charges may apply.

If you have a question regarding your delivery, delayed orders or shipping status, please contact us through our Contact Us form and include your full name, email address used on the order and order number.

10. International Shipping

International shipping is currently unavailable.

We are working on expanding our international shipping options and hope to offer worldwide delivery in the near future.

11. Returns & Refunds

We offer a 14-day return policy from the date your order is delivered.

To be eligible for a return, items must be unused, unopened, in their original condition and packaging, and accompanied by proof of purchase.

Due to hygiene and safety reasons, we cannot accept returns of opened or used skincare products unless the item is faulty, damaged or incorrect.

To request a return or refund, please contact us through our Contact Us form.

Return requests must be approved before items are returned.

You are responsible for return postage costs unless the item is faulty, damaged or incorrect.

Refunds will be processed to your original payment method once the returned item has been received and inspected.

Sale items and gift cards are non-refundable unless faulty or required by law.

12. Your Statutory Rights

Nothing in these Terms affects your statutory rights under UK consumer law.

If a product is faulty, not as described or not of satisfactory quality, you may be entitled to a repair, replacement or refund in accordance with applicable law.

13. Product Suitability And Allergic Reactions

Skincare products may affect individuals differently.

You are responsible for checking the ingredients and using the product in accordance with the instructions provided.

We recommend carrying out a patch test before using a new skincare product, especially if you have sensitive skin or a history of reactions.

If irritation or an adverse reaction occurs, stop using the product immediately and seek medical advice where appropriate.

We are not liable for reactions caused by misuse of the product, failure to follow instructions, known sensitivities or use of the product despite unsuitable ingredients being listed.

Nothing in these Terms excludes or limits liability where it would be unlawful for us to do so.

14. Promotions And Discount Codes

From time to time, we may offer promotional codes, discounts or special offers.

Promotions may be subject to additional terms and conditions including expiry dates, minimum order values or product exclusions.

We reserve the right to amend, withdraw or cancel promotions at any time where necessary.

Discount codes cannot be exchanged for cash and may not be used in conjunction with other offers unless stated otherwise.

15. Newsletter And Marketing

You may choose to subscribe to our newsletter or marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

For more information on how we use your personal data, please see our Privacy Policy.

16. Intellectual Property

All content on our website including text, product names, images, graphics, logos, designs, layout, branding, product descriptions and other materials belongs to Man To Man Skincare or is used with permission.

You may view and use our website for personal, non-commercial purposes only.

You must not copy, reproduce, modify, distribute, publish, sell or exploit any part of our website or brand materials without our prior written permission.

17. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

We do not control and are not responsible for the content, privacy practices, policies or performance of third-party websites.

You access third-party websites at your own risk.

18. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure or free from errors.

We may suspend, withdraw, update or restrict access to all or part of the website for maintenance, security, operational or business reasons.

19. Limitation Of Liability

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Breach of your statutory rights

• Any liability that cannot be excluded or limited under applicable law

Subject to the above, we are not responsible for:

• Losses that were not foreseeable

• Losses caused by your misuse of our website or products

• Business losses including loss of profit, revenue, data or goodwill

• Delays or failures caused by events outside our reasonable control

• Technical issues with your device, internet connection or third-party services

20. Force Majeure

We are not responsible for any delay or failure to perform our obligations where such delay or failure is caused by events outside our reasonable control.

This may include courier delays, supply chain disruption, strikes, extreme weather, natural disasters, war, terrorism, pandemics, government action, internet failures, technical failures or other events beyond our control.

21. Changes To These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page.

The Terms that apply to your order will be the Terms in force at the time you place that order.

We encourage you to review these Terms periodically.

22. Governing Law And Jurisdiction

These Terms & Conditions are governed by the laws of England and Wales.

If you are a consumer living in the United Kingdom, you may bring legal proceedings in the courts of England and Wales, Scotland or Northern Ireland depending on where you live.

If you are a consumer living outside the United Kingdom, mandatory consumer protection laws in your country of residence may also apply where required by law.

23. Contact Us

MAN TO MAN SKINCARE LIMITED 2nd Floor Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL, United Kingdom

Email: contact@mantoman-skincare.com